I’m teaching a college class in business communication. We just finished our midterm project. Students chose a nonprofit organization, and over several weeks prepared a 5- to 7-minute presentation to persuade a corporation to support that organization. The presentations are complete – to the students’ great relief. I asked my class to share some tips for … Read More
Verbal Communication
Four essential communication tasks for board chairs
Part 1 in a series on Effective Board Communication Boards guide corporate, nonprofit, association, advisory, and governmental organizations. Working together, board members provide strategic vision and oversight of management’s strategy and performance. If you’re the board chair, in addition to your job as a board member, you have many other responsibilities. You play a key … Read More
What leaders can learn from a doctor about communicating bad news
Doctors sometimes have to share bad news with their patients. When it’s really bad – the patient has a terminal illness, or a loved one has died – it can be a very difficult conversation. In his book, “How to Break Bad News: A Guide for Health Care Professionals”, Dr. Robert Buckman outlined a process … Read More