There’s a new President in the White House, and a new party in control of government. When that happens, more than 4,000 positions in federal agencies turn over. For federal employees, it’s an uncertain time with leadership vacancies at the top and likely changes in the strategy and direction of their agencies. The waiting game … Read More
Insights
Four essential communication tasks for board chairs
Part 1 in a series on Effective Board Communication Boards guide corporate, nonprofit, association, advisory, and governmental organizations. Working together, board members provide strategic vision and oversight of management’s strategy and performance. If you’re the board chair, in addition to your job as a board member, you have many other responsibilities. You play a key … Read More
What leaders can learn from a doctor about communicating bad news
Doctors sometimes have to share bad news with their patients. When it’s really bad – the patient has a terminal illness, or a loved one has died – it can be a very difficult conversation. In his book, “How to Break Bad News: A Guide for Health Care Professionals”, Dr. Robert Buckman outlined a process … Read More
Are Leaks Sinking your Organization? Maybe you should take a new approach to information
Information “leaks” dominated the news cycle during the election, and have dogged the new administration since then. Businesses and nonprofit organizations also struggle with leaks, small and large. In both the political and private spheres, leaks cause an outsized emotional reaction and a cycle of dysfunction – shock, embarrassment, feelings of betrayal, calls to find … Read More
Be the Talk of the Town: Use good relationship skills to give better presentations
Do you remember when you met your partner, or your best friend? First, you made small talk just to break the ice. Then you started finding things you had in common – common interests, common views – and you’d spend hours together or on the phone, talking, listening, and learning more about each other. The … Read More